Anticipated Contract End Date/Length: 3-month rolling contract
Work Set Up: 100% Remote, 40 hours per week.
Our client in the Marketing and Advertising industry is looking for an Account Manager to support the Client Services team on a short-term basis. The role focuses on building trusted client partnerships and translating marketing challenges into strategic, actionable solutions. This position plays a key part in delivering exceptional client experiences, guiding cross-functional teams to achieve project goals, and driving collaboration that ensures every engagement delivers measurable value and impact.
What you will do:
- Act as the primary day-to-day contact for clients, ensuring effective communication and understanding of client needs.
- Translate client requirements into actionable plans and provide timely responses with clearly outlined next steps for clients and internal teams.
- Manage scope of work to ensure proper tracking and delivery of all project deliverables.
- Collaborate with project managers to manage tasks, deliverables, and timelines that meet client goals.
- Partner with Media Planning and Activation teams to remain informed on all media details for fast-paced and high-volume media clients.
- Work with Creative and production teams on the development and execution of creative materials from inception through full production.
- Facilitate clear and concise communication between internal and external teams, including local and global stakeholders.
- Prepare initial drafts of estimates and proposals with transparency around project scope, costs, and expectations.
- Collaborate with team members to refine proposals and align them with client needs.
- Work with global teams and talent to provide comprehensive solutions aligned with client objectives.
- Foster a teamwork and knowledge-sharing culture that contributes to overall agency success.
- Proof and review materials to ensure the highest standards of precision, quality, and accuracy.
- Ensure all client interactions and deliverables meet high agency standards.
- Apply creative and solution-oriented problem-solving to address challenges and propose innovative solutions.
- Navigate a fast-paced environment with agility while ensuring projects remain on course and objectives are achieved.