We are looking for an organised and proactive Learning & Development Administrator to support the day-to-day operations of the Talent & Development team. The Team consists of three specialists who sit within the wider People & Culture department, made up of over 20 people. The Learning & Development Administrator provides operational and administrative support to the L&D function. The role ensures the smooth coordination, scheduling, and delivery of training programmes, maintains learning systems and records, and supports employees and managers with learning-related queries.
This role is ideal for someone with strong attention to detail, excellent communication skills, and an interest in developing a career in Talent & Development.
Key Responsibilities
Training Coordination
- Coordinate and schedule internal and external training sessions (virtual and in-person).
- Manage training calendars and communicate schedules to employees and stakeholders.
- Book venues, trainers, equipment, and learning materials where required.
- Organise logistics including invitations, attendance tracking, and feedback forms.
- The desire to step into delivering training themselves
Learning Systems Administration
- Maintain and update the Learning Management System (LMS).
- Upload learning content, courses, and training materials.
- Enrol employees onto courses and manage training records.
- Produce reports on learning activity, completion rates, and compliance training.
Administrative Support
- Provide administrative support to the L&D team and learning initiatives.
- Maintain accurate training records and documentation.
- Process training requests and maintain training databases.
- Manage shared inboxes and respond to learner queries.
Data & Reporting
- Track attendance, course completion, and training evaluations.
- Prepare regular reports and dashboards for HR and leadership.
- Support the analysis of learning data to help improve programmes.
Stakeholder Support
- Act as a point of contact for employees regarding learning opportunities.
- Liaise with internal departments, trainers, and external providers.
- Support onboarding and mandatory training coordination.
Continuous Improvement
- Suggest improvements to training administration processes.
- Support the rollout of new learning tools, platforms, or initiatives.
- Assist with communications promoting learning opportunities across the organisation.