What You鈥檒l Do
Manage incoming customer enquiries and expectations
Resolve issues efficiently, escalating when needed
Log and maintain accurate customer and service data
Provide basic technical troubleshooting and register service requests
Validate order details and liaise with internal teams
Identify sales opportunities and quotation requests
Deliver professional, empathetic, and confident customer support
What We鈥檙e Looking For
GCSE (or equivalent) in English and Maths
Experience in customer service, call centre, sales support, or administration
Excellent communication and telephone skills
Strong organisation, attention to detail, and problem-solving ability
Confident using Microsoft Office and Google Suite
A team player with a passion for delivering first-class customer service
Why Join Veolia?
Be part of a global leader in water treatment
Work in a supportive, customer-focused team
Ongoing training and development opportunities
Make a real impact through high-quality customer support
Veolia Environnement SA
https://careers.smartrecruiters.com/VeoliaEnvironnementSA