Job Summary
This position will create orders from Purchase Orders and orders relative to Contracts via email and Salesforce, including problem resolution. All orders are processed in SAP.
Key Characteristics
- Strong customer service
- Attention to detail and effective organizational skills
- Ability to manage and track multiple activities
- Ability to learn and apply policies and procedures to daily work
- Effective communication skills
- Professional interaction and collaboration with internal and external customers
- Sense of urgency
Duties & Responsibilities
- Process orders received via Salesforce, review that information provided is correct and complete. Communicate with teams of any pending issues.
- Review purchase orders to ensure compliance with policies and procedures.
- Review all online orders, remove blocks, and make sure the order is created correctly.
- For vendor items, create material numbers in SAP.
- Partner with plants and sourcing team for inventory status as needed.
- Accountable for all order management of orders entered, including providing updates and tracking information to customers and relevant colleagues.
- Identify opportunities to improve efficiency and productivity.
- Other projects as assigned.