Position Purpose:
This position is responsible for managing the day-to-day operations of billing department effectively towards goals of timeliness and accuracy of billing, responsive and timely customer service to external customers. Coordination with internal and external finance personnel, timeliness and accuracy and completeness of billing related account reconciliations, annual audit, sales tax reporting and or special requests/projects.
Primary Duties/Responsibilities:
- Managing a billing process: effectively communicating goals, timelines, and objectives.
- Ensuring billing accuracy and reconciling are being completed in a timely manner.
- Producing and reviewing monthly billing – Utility Billing, Client fixed fee and variable.
- Customer service issue resolution and oversight of open complaints and annual reporting.
- Ensuring proper recognition of revenue.
- Account reconciliation of unbilled costs, unbilled fees and limit tracking.
- Ensure internal control compliance is maintained in accordance with GAAP standards.
- Coordinating with field to clarify any missing data.
- Completing performance measurements and targets.
- Completing special projects as required.
Work Environment:
- Spends most of time in an office environment.
- Possible Work Hazards: Must take care in moving or lifting office supplies. Infrequent exposure to plant hazards including noise, heavy equipment, fumes and chemicals.