Resident Field Service Representative

The Field Service Representative role at Veolia Water Technologies & Solutions involves providing
operations and maintenance expertise on water treatment systems across various industries. This
position is critical for ensuring the optimal performance of technologies such as media filtration,
softening, reverse osmosis, and more. The representative will be responsible for troubleshooting,
conducting maintenance, and performing analytical testing to meet customer needs and contract
specifications.

• Safety & Environmental stewardship mindset
● Ability to clearly follow recommended maintenance plans, work independently or in a
collaborative team environment
● Comfort working in an industrial (largely outdoor) setting
● Good attention to detail
● Demonstrated ability to perform analytical, mechanical and electrical hands-on tasks and
troubleshooting● Carry out mechanical, electrical, and controls preventative maintenance and
troubleshooting on equipment such as valves, air compressors, ejectors, process pumps,
blowers, and instrumentation.
● Consult with customer management and operation teams.
● Maintain inventory of spare parts and adequate supply of chemicals and replacement
parts.
● Create and maintain site paperwork, and provide customers with detailed technical
summaries of work performed.
● Carry out mechanical, electrical, and controls preventative maintenance and
troubleshooting on equipment such as valves, air compressors, ejectors, process pumps,
blowers, and instrumentation.
● Consult with customer management and operation teams.
● Ensure contract compliance of volume and quality specifications
● Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC,
and other site-specific testing requirements.
● Assist in providing service activities including parts refurbishment, maintenance,
calibration of equipment, inspection, repair, performance testing, customer
communications, project assessment and execution, and telephone customer support
● Have the ability to work schedules that will fluctuate based on customer and business
needs / demands
● Perform diagnostics testing, repairs, test and calibration routines on the instruments,
and complete all required paperwork
● Collect payment information and generate shipping and billing paperwork
● Provide extensive equipment support and general hardware and software support
● Ensure compliance with all aspects of safety on the job, including the operation and
maintenance of an assigned company vehicle (if applicable) and comply with all Veolia
Environmental, Health and Safety (EHS) policies
● Other duties as assigned

● Demonstrated ability to work independently and remotely with project teams.

● Strong technical, mathematical and customer service skills
● General knowledge of electrical equipment, water chemistry and safety
● Vision, manual dexterity and coordination sufficient to service instruments and handle
electrical equipment
● Ability to learn applicable company procedures within a reasonable time from start of
employment
● Computer proficiency with a minimum of word processing and spreadsheets, and basic
data base knowledge
● Ability to use ordinary hand tools, calibrated tools, and analytical instrumentation, as
well as chemically aggressive fluids, such as acids and bases
● Strong verbal and written communication skills
● Self-motivated, with the ability to drive projects to completion with minimal oversight,
while demonstrating significant problem solving ability with an unfailing dedication to
deadlines and commitments

Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $24-$33 hourly. 

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger
communities. We’re an organization that champions diversity and inclusion at every rung of the ladder
and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we
also offer competitive compensation and benefits that include:
● Compensation - The salary range is tied to the market for similarly benchmarked roles.  The range is
not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills,
experience, and market conditions, as well as internal peer equity.  Depending upon all the preceding
considerations for the final selected individual candidate, the offer may be lower or higher than the
stated range:
● Medical, Dental, & Vision Insurance Starting Day 1!
● Life Insurance
● Paid Time Off
● Paid Holidays
● Parental Leave
● 401(k) Plan - 3% default contribution plus matching!
● Flexible Spending & Health Saving Accounts
● AD&D Insurance
● Disability Insurance
● Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time, subject to applicable
law.
****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****
Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of Veolia, and no fee will be due.