Field Service Representative Dispatchable - Water Technologies

As a Dispatchable Field Service Representative, you’ll be on the front lines providing operations and
maintenance expertise on water treatment systems for our customers from one of a variety of
industries. This mission critical role involves working on a variety of technologies including, media
filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Key Characteristics
● Conduct maintenance and calibration activities
● Consult with customer management and operation teams
● Excellent mechanical know how and problem-solving skills
● Ensure contract compliance of volume and quality specifications
● Operate, monitor, and optimize equipment performance

Duties & Responsibilities 
● Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air
compressors, ejectors, process pumps, blowers, and instrumentation
● Create and maintain site paperwork, and provide customers with detailed technical summaries
of work performed
● Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
● Monitor and maintain chemical injection systems
● Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in
addition to various other site-specific testing requirements

● Review customer plant installations and compare against WTS reference drawings (P&IDs,
electrical schematics, general arrangement, etc.)
● Other duties as assigned

Knowledge, Skills & Abilities 
● Demonstrated ability to work independently and remotely with project teams
● Provide customers with informal training around operation and maintenance of their system