Position Purpose:
This position manages the overall operations of the Transmission and Distribution (T&D) Department in the construction, maintenance, and repair of the water distribution system and company facilities with the end goal of providing excellent service and a superior customer experience. Maintain continual improvements in the operations, maintenance, and construction activities to ensure the following objectives are met: regulatory compliance, safety, departmental financials, and employee development.
Primary Duties/Responsibilities:
- Consistently acts in a manner that promotes and demonstrates the Company鈥檚 values, vision, and mission statement.
- Assists the Director of Operations in providing customers with safe, reliable, and adequate service in the most cost-effective way.
- Provides direction and management to ensure that the department operates in compliance with regulations (including water quality, environmental health and safety, service, permits, etc.), Company policies and procedures, and best practices including required recordkeeping and data retention.
- Participates in the preparation of accurate and realistic annual operating and capital plans, manages the execution of these plans, and compiles, monitors, interprets, and manages Key Performance Indicators.
- Responsible for establishing and maintaining appropriate inventory levels and reorder quantities. Monitors and controls materials inventory.
- Reports information to measure and monitor non-revenue water statistics and works collaboratively to minimize NRW.
- Evaluates the efficiencies of construction and maintenance crews.
- Accountable for ensuring care and maintenance of all equipment including Department fleet vehicles.
- Provides T&D assistance to PA North Operations.
- Maintains T&D shop areas, inventory yard, and facilities.
- Ensures the training and development of employees to equip them to perform their assigned duties efficiently, effectively, and safely.
- Drives departmental results and continuous improvement.
- Conduct special studies or analysis as requested by the Director of Operations.
- Administers Company on-call program; available for 24-hour emergency call-out duty.