As the Technical Programme Manager for Digitalisation, your core responsibilities will be:
- Strategic Alignment & Roadmap Integration: You will maintain a unified, "single source of truth" view of all technical transformation activity. This involves aligning engineering roadmaps with the broader operational vision, managing benefit phasing, and leading post-implementation reviews to ensure we鈥檝e hit the mark.
- Technical Risk & Dependency Management: You鈥檒l navigate the intricate web of interdependencies across infrastructure, security, data, and engineering teams. By proactively identifying technical risks鈥攕uch as latency issues or single points of failure鈥攜ou will drive contingency planning and resolve "delivery collisions" before they impact our timeline.
- Resource & Quality Governance: Partnering closely with Engineering Managers, you will balance the delicate trade-offs between headcount, budget, and technical debt. You鈥檒l ensure the programme maintains high engineering standards, championing best practices in CI/CD pipelines, automated testing, and documentation protocols.
- Data-Driven Visibility & Agility: You will design and maintain real-time dashboards to provide executive visibility into velocity, health, and milestone completion. Your role is to foster an environment for agile problem-solving, allowing the programme to pivot quickly to maintain momentum without losing sight of the business case.
- Matrix Leadership: Establish and guide virtual teams across Product, Engineering, and Operations. You鈥檒l drive results through influence and clear delivery commitments, holding diverse contributors accountable without the need for direct reporting lines.
- Operational Readiness: Ensure our tech "lands" safely. You will work with Customer Operations and Finance to guarantee that new features are operationally ready and that the intended value is actually being embedded into the business.
- Executive Visibility: Maintain a trusted delivery cadence and provide the CPTO and Leadership team with a concise, evidence-based narrative of programme health, velocity, and emerging milestones.