We deliver progress.
What you鈥檒l do and how you will make an impact:
- Campaign Delivery: You will create and maintain multi-channel content (email, letter, SMS, and app) to ensure accuracy and optimisation.
- Brief Coordination: You'll work with cross-functional teams to align customer journeys with service updates and campaigns.
- Platform Expertise: You will become the team expert for our content creation platforms, driving internal efficiency.
- Performance Monitoring: You will flag and investigate reporting anomalies to ensure data integrity.
- Compliance Assurance: You鈥檒l ensure all communications meet legal and regulatory requirements to protect our customers.
- Workflow Management: You will manage day-to-day requests and support the team in triaging tasks against the broader roadmap.
- Internal Visibility: You will showcase campaign results and visibility to internal audiences at all levels.