Union: Non-Union
Number of vacancies: 1
New or Replacement Position: Replacement
Site: Toronto General Hospital
Department: People & Culture
Reports to: Team Lead - Employee Records & Payroll
Salary Range: $32.59 - $48.89 per hour
Hours: 37.5 hours per week
Status: Temporary Full-Time, 12 months
Closing Date: March 11, 2026
Position Summary
University Health Network (UHN) is looking for an experienced professional to fill the key role of Employee Records & Payroll Counsellor.
As an integral member of the People & Culture team at University Health Network, the Employee Records & Payroll department is a fast-paced department with 21 employees under the leadership of a Senior Manager and two Team Leads, with close ties to Finance. The Employee Records & Payroll Department oversees significant employee records for approximately 17,000 employees of which half are unionized.
This role reports directly to the Employee Records Team Lead and will be representing People and Culture on a regular basis as a day to day contact for managers and employees of the organization. The Employee Records and Payroll Counsellor is responsible for confidential, accurate record keeping in the Human Resources Information System (HRIS) for multiple client groups within UHN.
Duties
- Input, audit, verify and coordinate the processing of all employment related transactions, such as hires, salary changes, transfers, promotions, termination, severances, leave of absence, retirements for both temporary and permanent employees.
- Update and maintain employee personal information, seniority and service lists, benefit enrollments, benefit changes, terminations, beneficiaries, death benefit claims etc.
- Ensure documentation is complete and in compliance with UHN internal policies and collective agreements. Follow up with employees, management and People & Culture staff as required to obtain missing information or clarification with respect to request.
- Provide support and advice to managers and administrative support staff regarding pension, benefits, eligibilities, entitlements, People & Culture policies, collective agreements etc.
- Investigate and resolve employee issues through contact with management, People & Culture staff and other departments.
- Produce confirmation of employment letters for employees.
- Respond to enquiries and/or requests from UHN employees and management, on the employee helpline and via emails.
- Ensure timely and accurate remittance of payroll transactions such as maternity top-up, additional pay, stipends, other payouts.
- Investigate, validate and collaborate with team members to process corrections for payroll discrepancies as needed.
- Set up GL accounts as needed and process the error report for biweekly payroll run(s).
- Receive and enter Benefit and HOOPP payments from employees on leave and retirees.Respond to Payroll queries regarding pay stub information and annual T4’s.
- Assist with year end transactions and adjustments.
- Assists with quarterly, and year-end external and internal audit processes.
- Provides support to Team with work load when required.
- Other duties and responsibilities as assigned.