Union: CUPE
New or Replacement: Replacement
Site: Toronto General Hospital
Department: Emergency
Reports to: Nurse Manager
Wage Range: $31.70 - $32.61 per hour (start rate is non-negotiable and in accordance with collective agreement requirements)
Hours: 37.5 Hours per Week
Shifts: 2300-0700; Weekdays
Status: Permanent Full-Time
Closing Date: March 12, 2026
Position Summary
The Personal Support Worker (PSW) is a member of the inter-professional care team and is expected to maintain a collaborative and active working relationship with team members in the provision of patient care.
Duties
- Develop supportive relationships considering patient and family choice, maintaining professional boundaries and the direction of the plan of care.
- Observe and respect patient rights, dignity including adhering to confidentiality and privacy legislation.
- Assist in the delivery of the fundamentals of care (ADLs); ensuring quality patient care aligned with UHN standards (hygiene, dressing, oral care, vital signs, etc.)
- Assist with activities associated with toileting e.g. mobility and /or transfers to toilet, bedpan or commode.
- Assist with the mobilization of patients using correct techniques for patient handling specific to lifting, turning and positioning.
- Assist with the mobilization of patients and utilization of appropriate assistive devices (i.e. walkers, lifts, canes, wheelchairs, etc.)
- Assist with patient behaviours to ensure their safety and the safety of others.
- Collaborate with the interprofessional team to understand and apply strategies in patient interactions in care (i.e. behavioural management, communication, etc.)
- Assist with feeding and hydration; aware of patients nutritional status and dietary restrictions; including documenting volume of food/fluid intake and output.
- Measure and report patient weight using standing, wheelchair/seated or bed scale.
- Collect, obtain, label and handle specimens as per hospital policy.
- Collect and replace soiled linen, making patient beds (occupied and unoccupied).
- Document direct patient care provided or relevant interventions including patient response.
- Escort and transport ambulatory and non-ambulatory (wheelchair-bound, stretcher) patients, as required.
- Pick up, move and deliver equipment and products within unit and across organization, as required (move beds, deliver specimens, etc.).
- Performs cross-functional and other duties consistent with the skills and competencies, as required.