Administrative Quality Lead

Union: Non-Union
Number of Vacancies: 1
New or Replacement Position: Replacement
Site: Toronto Rehab - University Centre
Department: Workplace Violence Prevention
Reports to: Medical Director, Workplace Violence Prevention
Salary Range: $35.35 - $53.03 per hour
Hours: 18.75 hrs per week
Shifts: Flexible
Status: Permanent part-time
Closing Date: March 12, 2026

Position Summary

As an integral member of the Workplace Violence Prevention (WVP) Program at UHN, the Administrative Quality Lead provides organizational, operational, and quality leadership in support of the program’s mission to enhance safety, trust, and respect across all sites. Reporting to the Medical Director, the Administrative Quality Lead supports coordination, quality improvement, and administrative oversight for WVP initiatives and related governance structures. This role facilitates data-driven decision-making, ensures consistent documentation and communication standards, and contributes to system-wide program integration aligned with UHN’s strategic goals and legislative compliance requirements. The position plays a key leadership role within the administrative team by mentoring staff, optimizing workflows, promoting continuous quality improvement, and fostering a supportive, high-performing environment grounded in UHN values of safety, accountability, and collaboration.

Duties

• Communicates and reinforces the program’s mission, vision, and alignment with UHN’s organizational safety and quality strategy.
• Contributes to the development and implementation of WVP policies, frameworks, and standard operating procedures in collaboration with program leadership and stakeholders.
• Leads and coordinates administrative operations to ensure efficient execution of WVP initiatives, training, and evaluation activities.
• Collaborates with data analytics, occupational health, and quality teams to monitor performance indicators and safety metrics.
• Supports project planning, documentation, and reporting related to policy compliance, regulatory audits, and risk mitigation.
• Ensures all administrative processes align with UHN’s enterprise standards for data integrity, confidentiality, and documentation.
• Promotes a positive, inclusive work environment that supports diversity, psychological safety, and professional growth.
• Collaborates with program leadership to assess workforce capacity, identify resource needs, and implement staffing solutions aligned with organizational priorities.
• Participates in internal and external educational initiatives to remain current on best practices in organizational safety, workplace violence prevention, and quality management.
• This role contributes to the advancement of a system-wide culture of mutual respect and safety across UHN through strong administrative leadership, quality performance, and operational excellence.