Epic Credentialed Trainer

Union: Non-Union
Number of Vacancies: 1
New or Replacement Position: Replacement
Sites: Toronto General Hospital (multiple sites)
Department:  Connected Care
Reports to: Senior Program Manager, Data Strategy
Wage Range: $35.35 - $44.19 per hour
Hours: 37.5 Hours Per Week
Shifts: Days, Monday-Friday
Status: Temporary full-time (4-month contract with opportunity to extend)
Closing Date: Open until filled

The Credentialed Trainer (CT) plays a key role in supporting clinicians and staff by delivering instructor-led training on UHN’s clinical systems. This role involves collaboration with the Principal Trainer, application analysts, and subject matter experts to maintain and implement course content and supporting documentation.

Key Responsibilities

• Deliver technical training for clinical applications: face-to-face instructor-led and/or via Microsoft Teams.
• Successfully complete credentialing panel evaluations.
• Apply adult education principles in training delivery.
• Develop and maintain training materials (e.g., Quick Start Guides, tip sheets) as directed.
• Use the Learning Management System for class management.
• Provide onsite and virtual support as needed.
• Monitor and evaluate training effectiveness as directed.