Benefits Strategy & Program Leadership
- Lead strategy, design, implementation, and ongoing management of all employee benefit programs, including medical, dental, vision, pharmacy, life, disability, wellness, and other ancillary benefits.
- Drive innovation in healthcare delivery and benefits offerings, including evaluating and implementing direct contracting opportunities with providers in key regions.
- Develop and execute a multi鈥憏ear benefits strategy that aligns with organizational goals, cost鈥憁anagement strategies, and employee value propositions.
- Manage global benefits for our international employees in 25+ countries
- Partner with the Chief Medical Officer to evaluate population health trends and make data鈥慸riven recommendations.
Financial Management & Cost Stewardship
- Own the financial strategy and performance of the self鈥慺unded health plans, including budgeting, forecasting, reserve analysis, and annual rate setting.
- Conduct financial modeling for health plan initiatives, wellness programs, vendor proposals, and plan design changes.
- Evaluate and recommend funding strategies such as stop鈥憀oss optimization, captives, and alternative risk arrangements.
Governance, Compliance & Risk Management
- Lead fiduciary oversight activities and adherence to ERISA requirements.
- Manage plan documentation, including Summary Plan Descriptions, amendments, SBCs, 1095鈥慍 reporting, and annual Form 5500 filings.
- Oversee compliance with federal, state, and local benefits laws (such as: ACA, HIPAA, COBRA, FMLA, Section 125, MHPAEA, etc.).
- Maintain audit readiness and mitigate compliance risks through proactive monitoring and internal controls.
Vendor, Broker & Partner Management
- Lead vendor strategy, including selection, negotiation, performance management, and continuous improvement across carriers, TPAs, PBMs, wellness vendors, and consultants.
- Conduct and manage RFPs for major programs ensuring service quality, cost competitiveness, and alignment with benefit strategy.
- Establish and monitor vendor SLAs, KPIs, and scorecards to ensure high鈥憅uality service delivery.
Benefits Technology & Operations
- Oversee benefits administration platforms, HRIS integrations, and related systems to ensure accurate, efficient, and user鈥慺riendly employee experience.
- Lead the Open Enrollment process, including system configuration, testing, communications, and post鈥慽mplementation analysis.
- Evaluate and implement new technologies.
Employee Experience, Communications & Change Management
- Lead comprehensive benefits communication strategies that ensure clarity, accessibility, and high engagement across diverse employee populations.
- Develop manager and employee training, educational materials, and year鈥憆ound communication campaigns.
- Ensure programs support health equity, inclusion, and accessibility.
Wellness & Population Health Management
- Develop and execute wellness strategies that improve preventive care, chronic condition management, mental health accessibility, and behavioral health support.
- Partner with the Chief Medical Officer and data teams to monitor health trends and improve population outcomes.
Leadership & Team Development
- Lead, develop, and manage a high鈥憄erforming team with a focus on coaching, talent development, and organizational effectiveness.
- Foster a culture of collaboration, continuous improvement, and operational excellence.