Job Description

Perform detailed analysis of reported problems.
Provide management with proposed solutions (and caveats thereof) to reported problems.
Identify and communicate potential issues and improvements to management and/or QA.
Implement code changes to address reported problems, or new improvements.
Work closely with Teleflora QA staff for the identification of new issues, and the resolution of fixed bugs.
Use Teleflora procedures for documenting bug reports and their resolutions.
Provide “tier 1” support for Teleflora customer support as needed.
Responsibility for maintaining current source code, source documentation, version control and ensuring that change management procedures are followed.
Ensure established application software policy and standards are followed.
Ensure that sensitive data is handled strictly in accordance with published company policies and procedures.
Meet performance standards as established by management in a timely and efficient manner.
Provide coding and integration skills to meet the established deliverable due dates.
Perform conversions of data from other floral applications.
Communicate and provide technical documentation.
Provide developer support to other Teleflora projects as needed.
Activities in compliance with IT standards and procedures, audit requirements, reliability, quality, and security.
Additional duties as assigned.

About The Wonderful Company

The Wonderful Company