Responsible for all international & expatriate benefit policies and programs including processing and tracking enrollments/terminations, invoicing, renewal negotiations with consultants, and inquiries from local management and HR teams.
Monitor international benefit industry changes; propose to leadership & implement enhancements based upon market trends and business needs.
Manage on-going relationships with benefit plan brokers, providers, vendors, and consultants to ensure engagement in plan administration, and to coordinate regulatory requirements and compliance.
Communicate benefits information to the employees and hiring managers by helping contribute to country-specific onboarding materials and supporting/communicating wellness initiatives.
Independently provide technical and subject matter expertise regarding assigned programs requiring an in-depth knowledge of regulations, policies, and procedures applicable within the organization.
Execute on-boarding and implementation of new vendors for in-country benefits.
Build and manage ongoing improvement of the day-to-day administration, communication, and operations of global wellness programs.
Oversee global wellness and education programs to promote healthy lifestyles and employee satisfaction.
Partner with global partners for coordinated approach to global wellness strategy and provide support for benefits and wellness resources.
Develop and execute communication strategy for global benefit offerings using effective communication vehicles to optimize impact and understanding.
Intervene and manage employee escalations with internal parties as well as vendors and bring to resolution.
Drive implementation of health promotion and wellness programs including health screenings, flu shots and others across multiple locations.
Provide leadership and consultative project work with the broader Total Rewards team, as needed.
Additional duties include creating and distributing Total Rewards communications.