Full lifecycle management of promotional plans in our trade promotion management system (TPM)
- Regular status and activity calls with Sales Account Executives
- Promotional plan entry, rework, and edits
- Validate volume forecast adjustments
- Pricing discrepancies
- Deduction and invoice resolution
Manage customer portal requirements including:
- Customer portal entry and deal management
- Complete and submit sales administration forms including new item forms, cost change forms, and more
- Promotional contracts
Create and communicate promotional sell sheets
Maintain comprehensive Standard Operating Procedures for assigned regions and customers
Partner with sales, FP&A, and accounting to support, train on, and optimize our TPM platform
Oversee promotional spending activity by working with internal and external parties
Investigate customer deductions and resolve short/outstanding customer payments
Provide support to Sales Account Executives on key account updates and strategic changes during business unit sales planning meetings.
Maintain organized archive of all work and manage applicable supporting documentation in company shared drives and customer portals
Identify tactical sales administration implications for changing business conditions and rapidly execute solutions
Attend up to 5 sales/team meetings per year (minimal overnight travel required)

Sales Operations Associate

Job Description