Job Description
Location: London (Hybrid – 3 days in office)
Type: Full-time
Are you ready to step into a high-performance environment at the heart of global markets? We're looking for a motivated and technically skilled eTrading Production Support Engineer to join our fast-paced Application Support team based in London. You'll be part of a global organisation, supporting cutting-edge eTrading platforms used across key financial hubs including New York, Tokyo, and Singapore.
What You'll Do:
Oversee the day-to-day production support for critical FX applications
Monitor system health, perform capacity and performance management, and resolve incidents efficiently
Lead change management activities, including planning, scheduling, and implementing upgrades
Collaborate with developers, business analysts, and infrastructure teams to enhance platform performance, stability, and low-latency capabilities
Develop automation tools and scripts to support operational efficiency
Take ownership of specific applications and tools, becoming the subject matter expert in those areas
Participate in an on-call rota and occasional weekend work to support production deployments
What We’re Looking For:
Strong Python scripting skills for building tools and automation
Solid understanding of Linux (Red Hat), with a focus on performance tuning
Broad IT knowledge, preferably within a trading or financial services environment
Hands-on experience with:
Scripting: Python, Shell, SQL
DevOps tools: Jenkins, Ansible, Artifactory
Monitoring: ITRS Geneos, Zabbix, or similar
Networking: solid understanding of firewall infrastructure and multicast messaging
Very keen to understand your:
Familiarity with electronic trading systems (FX or other asset classes)
Exposure to low-latency, high-availability trading environments
Project delivery experience in a production or infrastructure setting
We need someone who is:
Strong communicator and natural collaborator
Analytical thinker with a hands-on approach to problem solving
Organised, detail-oriented, and comfortable handling multiple priorities
Self-starter with the drive to learn new technologies and systems quickly
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