General Characteristics (Job Summary)
- Responsible for unrolling, maintaining, and repairing IT asset, such as PCs, working stations, printers and corresponding hardware at site in Engineering and Construction project.
- Dealing with a variety of software, hardware, and applications.
Roles and Responsibilities
- Administration and Configuration of Network Devices like routers and Switches such as Cisco and Others.
- Handle and manage the operation of network security systems and Infrastructures such as (Firewalls, IPS, Endpoint Technologies).
- Provide security awareness training on specific-security issues for various departments and staff within the company.
- Administration of Telephone System. Following ITIL Process for all our day to day activities like Incident management, Service call, Problem management and change management.
- Monitor and maintain networks and servers.
- Developed data retrieval and recovery procedures.
- Contribute to the development and modification of the network (Arranging LAN / WAN) / system and its various components and TCP/IP configurations.
- Install and update software.
- Control acquisition, distribution, security, and maintenance of all project related IT asset.
- Stage all IT Equipment (Desktops, Laptops, CAD Stations and Network Printers) prior to Project Site deployment.
- Comply to HQ requirements.
- Support client in hardware issue and maintenance.
- Network Installation and Termination, OS installation, Assembling Computers, End user support, Hardware Trouble shooting and Software.
- Configuration of wireless Network (Repeater, access point, router and modem).
- Supervision of the megger testing (Electrical).
- Configuration of PABX for VOIP telephone.
- Manage shared folder and devices through permissions.
- Local and Network-printer configuration, troubleshooting.