ORDER TO CASH PROCESS FOR FINISHED GOODS
Control and set up procedures in terms of managing sales orders, credit notes, penalties and trade allowance.
Collaborate and support to optimize the process through standardization and automatization of related workflows within SAP or other IT tools.
Maximize customer fulfillment.
COLLABORATIVE AGENDA WITH CUSTOMERS
Work with RB organization internally for collaboration.
Define the right level of collaboration by channel / customers
Implement external Collaboration and Joint Business Planning
LOGISTICS AND QUALITY RELATED ACTIVITIES
3PL Management and keep in permanent contact with all service providers in terms of SLA’s, contractual obligations and KPI’s
Responsible for logistic budget adherence and efficient use of the resource and logistic costs monitoring. Support to Implement cost saving programs.
Ensure and retain the right balance between service levels of Red Bull partners and related costs incurred.
Ensure accuracy of stocks and product age with regular stock reconciliations.
Field samples management as per RBHQ guideline.
Overall customer support in addressing new requirements related to quality certificates.
Act as first point of contact towards the customers, for all issues related to the order to deliver process
Ensure compliance to the Red Bull quality standards finished products (temperatures, humidity, warning & blocking guidelines, ….).
Ensure product is handled during the full Supply Chain under local control in line with Global Quality standard (traceability, transport and storage).
PROCESSES, SYSTEMS AND MISCELLANEOUS
Make sure to deliver month end closure processing.
Support in providing required documentation and reporting during Internal and External Audits (Inventories, Orders, Invoices, …).
Maintain Systems and Database integrity.
Document and updated of local processes.
Usage of standard reporting. Recommend improvements in current reporting. Standardize local specific reporting. Recommend improvement based on the reporting.