Joining us means you will be part of an extraordinary and exciting company! You鈥檙e a key team player reporting to the General Manager and collaborating closely with the rest of the restaurant team. You鈥檙e involved in many aspects of the restaurant, which means you鈥檒l be a cut above the rest. You鈥檒l learn our sought after set of systems and procedures while working closely with your FOH and BOH Teams. You鈥檒l bring professional, enthusiastic leadership each day; and contribute in setting our restaurants apart while maintaining a warm, welcoming and rave worthy guest experience!
The Day to Day:
- Lead by fostering a culture centered on the experience and enjoyment of food and beverage, ensuring every guest interaction reflects genuine hospitality
- Partner with the management team to assist all aspects of restaurant operations, including recruitment, onboarding, training, coaching, payroll, invoicing, ordering, inventory management, scheduling, and driving overall productivity
- Actively support floor leadership during service, maintaining high standards of execution, service flow, and guest satisfaction
- Monitor and manage labour costs, operational efficiencies, and daily financial performance to support overall business objectives
- Facilitate regular Health and Safety meetings and ensure compliance with all policies, procedures, and regulatory requirements
- Build and maintain strong relationships with guests, vendors, team members, and senior leadership, fostering open communication and collaboration
- Communicate the restaurant鈥檚 vision and service standards clearly to all staff, leading by example in professionalism, accountability, and positive energy
- Address guest feedback and resolve concerns with professionalism, urgency, and a solutions-oriented mindset
- Demonstrate pride in the workplace by upholding high personal integrity and sound business ethics, while actively promoting and representing the venue within the community
- Contribute ideas to enhance the guest experience, drive revenue, and continuously improve operational performance
- Act as a collaborative team player, supporting additional responsibilities as required to ensure seamless daily operations
- Other duties as required