Direct Care Workers

Job Description

The Department of Developmental Services (DDS) seeks a caring and compassionate applicant for the role of DIRECT CARE WORKER II (DCW II). The DCW II position is a shift supervisor position that provides oversight and direct services to individuals with developmental disabilities. The position is an excellent opportunity, including for potential candidates who are interested in furthering their career within the Department of Developmental Services, as it affords valuable work experience to build one's foundation for professional development and advancement.

(these duties are a general summary and not all inclusive):

• Assist individuals in meeting his/her personal care and nutritional needs;


• Assist and support individuals in making choices in his/her life;


• Maintain individuals' rights by complying with applicable laws and regulations;


• Provide leisure activities; may drive individuals to work, appointments, and to recreational activities;


• Provide daily supervision and training to Direct Care Worker I staff to ensure that they are acting as advocates for the individuals and demonstrate respect and positive regard for individuals with developmental disabilities;


• Oversee, as the shift supervisor, the health and safety of the individuals by administering medications;


• Communicate with appropriate medical and health care providers regarding health concerns and accompany individuals to various appointments as necessary.

• Knowledge of practices and procedures necessary to assure the health and safety of individuals, including evacuation procedures.


• Ability to plan, assign, and coordinate the activities of others.


• Ability to give written or oral instructions in a clear and understandable manner.

Must possess current and valid Class D Motor Vehicle Operator's License.

Schedule: 2:30 pm - 10:30 pm

Days Off: Friday/Saturday

This is a 24 hour/ 7 days a week staff position. The Department of Developmental Services requires employees in this position to be able to perform mandatory overtime when circumstances dictate the need.

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports.

For more information about our agency and programs visit: www.mass.gov/dds

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: DPPC Abuse Registry Search


• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. CORI Background Check


• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. Fingerprint Background Checks

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form. For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance. For questions concerning the information in this requisition, please contact the Executive Office of Health and Human Services Human Resources at 800-510-4122, Option 4.

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have:

• At least one (1) year of full-time or equivalent part-time, experience in providing direct support services to persons with developmental/ intellectual, emotional or physical disabilities, or


• Any equivalent combination of the required experience and substitutions below.

Substitutions: An Associate's degree or higher with a major in a human services field, including sociology, special education, psychology, rehabilitation counseling, occupational therapy, physical therapy, or other related field may be substituted for the required experience.

Incumbents are required to possess a current and valid motor vehicle driver's license at a class level specific to assignment.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position.

Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.