Major purpose: The Systems Analyst is proficient in analysis, implementation, and support of business application systems including: Deltek Costpoint, Time & Expense, Microsoft SQL along with other business solutions for Information Technology
Major functions:
- Participate in the planning, design, documenting, implementing and support of complex business systems.
- Resolves issues and makes recommendations requiring judgment and initiative.
- Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
- Performs QA reviews of configurations for implementations or changes.
- Manage the maintenance, patches, upgrades, and overall health of business applications.
- Provide orientation, mentoring and training for applications, changes and/or enhancements.
- Ensure compliance with company's Information Technology Application Systems regarding security policies and procedures.
- Undertakes independent studies, analysis, interpretations and proposes solutions.
- Able to identify key business requirements with minimal information by quickly identifying key players and asking the right questions.
- Establishes and facilitates communication with other teams in order to manage inter-dependencies or requirements.
- Monitor ticket queue and support Deltek product related issues, requests, and changes.
- Perform other duties as assigned.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
Technical/Functional skills:
- Self-motivated and able to build relationships with customers and IT professionals from other teams / functions.
- Excellent knowledge of industry standards and trends, with a strong understanding of CAE's use of such practices and the main reasons for key particularities.
- Excellent knowledge of IT business processes and ability to act as a driver of improvements with a demonstrated ability to initiate and follow through on process improvements.
- Able to handle multiple tasks, prioritize, and meet deadlines with minimal supervision.
- Proven track record in problem-solving, identifying, and confronting problems (even when the problem occurs outside own domain), proposing the best technical and cost-effective solutions.
- Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.
Preferred Skills:
- Familiarity with SOX and Information Assurance programs
- Experience with IBM Cognos.
Security Responsibilities:
- Must comply with all company security and data protection / usage policies and procedures.
- Personally responsible for proper marking and handling of all information and materials, in any form.
- Shall not divulge any information, or afford access, to other employees not having a need-to-know.
- Shall not divulge information outside the company without management approval.
- All government and proprietary information will be accessed and stored electronically on company provided resources.
- Incumbent must be eligible for DoD Personal Security Clearance.
- Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.
Work Environment:
- Duties performed in an office environment and/or manufacturing facility.
- Must be able to work overtime on and off-shifts as required.
- The employee is on call 24x7 for the resolution of problems and issues.
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Employee is regularly required to sit for long periods of time.
- Required to talk, or hear, in person, in meetings and by telephone.
- Manual dexterity to operate computers or other standard office equipment; and reach with hands and arms.
Education/Experience/Licenses etc.:
- B.A. / B.S degree and 5 years of related experience in supporting business applications.
- 2+ years' experience with Deltek Costpoint, Time & Expense, and Cobra
- 2+ years' experience in Materials Management, MRP experience
- 1+ years' experience in Microsoft SQL Server