Hostess

Key Responsibilities

• Warmly welcome and seat guests in a timely, organized manner

• Manage reservations, phone and email inquiries, and walk-in arrivals

• Maintain an accurate waitlist and communicate seating times

• Provide information on menus, specials, and resort amenities

• Coordinate with servers, kitchen, and villa-delivery teams for smooth flow

• Ensure lobby and host station remain clean, tidy, and welcoming

• Handle guest requests, special seating arrangements, and VIP services

• Support front-of-house team during peak service hours