Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Own projects, solutions, and key responsibilities within a larger business initiative
Handle business-critical IT tasks and systems that provide commercial advantage in a global marketplace
Enable faster and smarter business processes and implement analytics for meaningful insights
Nurture dependable IT infrastructure and networking that鈥檚 always up and running
Partner with internal and external partners to communicate project status, activities, and achievements
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
Monitor datacentre health using pre-existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
Perform routine/scheduled audits of the systems, including all backups