This role is based in our Ari Hills Building Office
Job Summary:
The Senior Operations Executive plays a key role in supporting the execution of exhibitions,
handling essential logistical and administrative tasks to ensure smooth event operations. Working
closely with the Assistant Operations Manager, the Senior Operations Executive coordinates with
vendors, monitors inventory, and assists in onsite setup, providing hands-on support to ensure
each event meets company standards for quality and client satisfaction.
Key Responsibilities:
1. Logistics & Coordinate
- Assist in planning and coordinating with Event, Sales Ops. Marketing and Finance in part of administration tasks.
- Import exhibitor list to OEM and coordinate with exhibitor to log-in and fill in the form
- Export data and share to internal department (Sales Ops., Marketing)
- Check and correct exhibitor list and floor plan before moving in
- All badge preparation included parking coupon
- Support the operations team in setting up booths, displays, and equipment according to floor plans and client requirements.
2. Vendor & Supplier Coordination
- Liaise with vendors and suppliers to confirm orders, coordinate delivery schedules, and manage onsite installations.
- Oversee fascia name, booth package
- Oversee onsite materials pick-up and delivery schedules
- Track vendor performance and report any issues or delays to the Operations Manager.
- Coordinate with suppliers to ensure quality standards are met for materials, equipment, and services provided.
- Oversee venue and Office set up
- Oversee stand construction contractors
- Fascia name / booth package / exhibitor service center
- Oversee utility contractors: Booth package / exhibitor service center
- Information Classification: General Oversee freight forwarder and snsite materials pick-up / delivery
- Exhibitor service center: Hotel list for select for official hotel
3. Budget & Financial Assistance
- o Work with the Senior Operation Manager to develop and manage budgets for
- assigned or each event, tracking expenditures, and controlling costs to maintain
- profitability.
- o Ensure compliance with financial policies and reporting requirements,
- collaborating closely with the finance team.
- o Provide actual cost post-event.
4. Client Relations & Customer Service
- Act as contact for clients before onsite in administration part (OEM)
- Act as a point of contact for clients onsite and resolving issues promptly or report to Assistant OPS MGR.
5. Health, Safety & Security / Sustainability event
- Reports on incidents of HSS provided platform