This role is based in our 5HP, London Victoria office
Role overview
As an Awards Product Consultant, you’ll play a pivotal role in shaping the future of the award programs at LIONS. You'll bring operational excellence to ensure our awards remain the global benchmark for creative excellence.
In this role you'll be responsible for the operational delivery of the end-to-end awards experience, ensuring flawless execution from ideation through to publishing. You’ll be the bridge between market insights and actionable product improvements – researching trends, refining categories, and enhancing the customer journey. This is a hands-on, delivery-focused role requiring meticulous attention to process and detail.
Your work will directly influence how we recognise creative excellence.
Key Accountabilities
- Manage end-to-end delivery of all LIONS Awards programmes, coordinating logistics with Development team and Judging Operations
- Maintain master timelines, version-controlled documents and quality checks for all deliverables
- Oversee the awards entry portal, prioritising UX improvements that reduce entrant friction and improve user experience
- Conduct research and produce detailed insights reports and strategic recommendations for new award categories and products
- Coordinate and conduct market research with customers, agencies, and industry professionals (surveys, interviews, focus groups) to identify opportunities and pain points
- Build and maintain relationships with key industry figures (jury, past winners, industry bodies) to facilitate continuous feedback
- Transform entrant and jury feedback into actionable category improvements
- Lead on post launch delivery debriefs, collaborating with teams to identify areas for improvement and developing solutions
- Support on insight gathering from Jury room discussions, distilling key trends into actionable intelligence reports
This list is not exhaustive and there may be other activities you are required to deliver.