This role is based in our One Harbour Square office.
The Role
We are seeking an O2C Specialist to join our dynamic APAC Financial Shared Service Center team. As a key member of the business partner group, you will manage the full-cycle accounts receivable process, overseeing activities from cash receipts, reconciliation and refund payments to cash allocation, all while ensuring alignment with our global standards.
Key Responsibilities
- Process Daily Cash Receipts: Input and process daily cash receipts from bank statements, cheques, and credit cards. Update matching rules within the system as needed.
- Reconcile Payments: Reconcile credit card payment portals and associated general ledger daily. Assist in month-end closing activities.
- Cash Allocations: Perform standard cash allocations and allocate unallocated payments to appropriate systems.
- Investigate Payments and Reconciliation: Investigate and resolve unidentified and unapplied payments, as well as reconciling items identified during the reconciliation process.
- Refund Processing: Process refund payments in accordance with company guidelines.
- Event Support: Provide onsite support for money collection at Asia events.
- Customer Liaison: Act as a liaison with internal and external customers.
- Audit Support: Support internal and external audits.
- Credit Balances Report: Prepare credit balances reports.
- Ad Hoc Tasks: Perform other ad hoc tasks as requested.