This role is based in our 605 Third Avenue office.
The Event and Commercial Operations Lead will be an integral part of the Fintech Vertical Operations Team, responsible for the efficient and creative operational delivery of the Finovate and Fintech Americas events.
The ideal candidate will be a strong operational lead, driving the critical path and ensuring strong relationship management throughout the show cycle. This role is pivotal not only in the preparation phase but also during the on-site delivery of the event, ensuring seamless execution and client satisfaction, ensuring the show deliverables are executed to an exceptional standard.
In addition to key responsibilities on the above brands, as the Event and Commercial Operations Lead, you will play a crucial supporting role across all Fintech vertical events globally. This position will require flexibility and a willingness to travel throughout the year to assist with the operational needs of other shows, ensuring consistency in delivery and maintaining the high standards expected across all Fintech events
Key accountabilities
- Take on the full operational delivery of the event; devise and manage an operational plan to cover full process from concept to planning and then delivery
- Ensure problem free planning, build-up, open days and breakdown for the event in full collaboration with event suppliers
- Control the operational budget in partnership with the Senior Show Operations Manager
- Responsible for the seamless and innovative execution of sponsorship operations, delivering exceptional white-glove service to clients while adapting to solutions that align with business objectives and client expectations to achieve successful project outcomes.
- Provide operational advice and assistance to the sales, content and marketing teams working with them to ensure their onsite requirements are flawlessly delivered
- Manage floorplan layouts in partnership with the commercial operations lead ensuring they are correct according to all venue and H&S regulations and are in line with the event strategy
- Work in partnership with the Senior Show Operations Manager and the procurement team to ensure procurement of suppliers is achieved for full event requirements and good working partnerships are established and maintained.
- Work closely with internal departments and external partners to ensure that processes, systems and reporting are managed effectively and with adherence to company policy
- Ensure effective control and monitoring of health and safety standards at the event
- Continually provide the best possible customer experience for our sponsors and delegates
- Support the global operations leads on other Fintech shows and products in the run up and on site.