What You'll Do:
Research & Requirements Discovery
- Conduct deep stakeholder research across product teams, support, engineering, security, and customers to identify actual IAM needs and pain points
- Translate diverse requirements into clear priorities - deciding what matters most and why
- Validate assumptions through customer interviews, support ticket analysis, and usage data
- Identify gaps between current capabilities and what different user types actually need
Own the IAM Product Strategy
- Own the vision and roadmap for Gcore's IAM platform, balancing security, usability, scalability, and time-to-value
- Define and evolve core IAM primitives: identities, organizations, roles, permissions, access policies, and authorization flows - designed for reuse across product lines
- Make IAM decisions that scale across multiple products, teams, and customer types
Implementation & Delivery
- Drive implementation of enterprise-level features like advanced access control systems, audit logging, SSO/SAML integration, and compliance requirements
- Partner closely with Engineering and Security to implement high-quality IAM capabilities that meet real-world security standards
- Ensure implementations include proper audit trails, logging, and compliance documentation
- Focus on small, valuable releases rather than big-bang projects - ship iteratively and learn continuously
Platform-Wide Integration
- Champion IAM integration across all Gcore products and services - this is a system that connects everything
- Act as a product partner for internal teams, making it easy for them to adopt IAM capabilities without slowing their delivery
- Design IAM APIs, flows, and behaviors that are predictable, well-documented, and straightforward to integrate
- Create reference implementations and integration examples that teams can follow
Adoption & Continuous Improvement
- Drive adoption through clear documentation, reference flows, and examples for both customers and internal teams
- Define success metrics (e.g., auth success rate, integration time, permission coverage, audit completeness) and use them to guide iteration
- Own customer-facing changes end-to-end, including migrations and rollouts, with a strong focus on reliability and trust
AI-Driven Product Development (Plus)
- Actively use AI tools to accelerate discovery, spec writing, prototyping, and collaboration with Engineering
- Explore AI-assisted approaches to improve developer experience, IAM configuration, and operational workflows