Enterprise Product Specialist: Service Sales

Enterprise Product Specialist: Service Sales - Boston, MA

We inspire and support discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Our company enables customers to gain the answers and insights they seek –– so they can do what they do best: improve the world around us. .

The CrossLab Enterprise services business designed to increase laboratory productivity and efficiency is experiencing rapid growth. As a New England/Eastern Canada Support Sales Specialist, you will be a key contributor to our organization.  In this critical role you will utilize your sales expertise and technical knowledge of the Pharmaceutical and Chemical Analysis industry to sell high value customized service and support solutions into these industries. As part of this sales process you will manage and lead a cross functional team of solution architects, local sales reps, and Solutions Unit resources. You will continue to oversee your team through successful implementations and manage ongoing positive relationships with your customers. Expectations are you will use your excellent sales track record to manage your territory for maximum sales volume, establish relationships with multiple levels within your accounts, develop successful sales strategies, and gain market share against the competition.

Responsibilities include:
•Territory management, including creation of a territory plan, competitive knowledge, high customer retention rate
•Identifying new business opportunities  
•Strategic account management, lead in deal planning and drive account penetration for all enterprise level support solutions in the account, competitively drive our presence and influence sales
•Executive calling skills, network with executives within enterprise accounts and within our company to foster and facilitate business growth opportunities.
•Leading a cross-functional team to drive the implementation of enterprise level sales strategies to win business and implement successful deliveries

Qualifications:

•BS in chemistry, Biology or related life sciences or science related degree. MBA desired.
•8-10 years direct sales experience with a demonstrated track record of success in global enterprise solutions for major accounts
•Ability to translate the Value Proposition of service as a financial and operational benefit to meet customer needs.
•Strong business development, sales negotiating, and sales closing skills.
•Must have excellent communication (written and verbal) and teamwork skills.
•Outstanding presentation, planning and organizational skills
•High level knowledge of instrument support services business
•Demonstrated successful project management experience
•Leadership and team play within a cross-functional global matrix environment
•Strong understanding of analytical instrumentation preferred
•Able to interface comfortably at high levels within the customer management structure
•Must be available for up to 50% business travel

7+ to 10 years experience

IDEAL CANDIDATE
Must have 8-10 years of selling to global enterprise solutions for major accounts. This is a must have.