Material Handler

Reporting to Management and/or Profit Centre Manager, the Material Handler is responsible for picking, packing, and shipping customer orders as well as counting, verifying, receiving, and putting away incoming vendor material and customer returns.  An attention to detail will ensure the highest level of customer satisfaction.

To experience success in the position, the Material Handler will:

• Provide a professional atmosphere for our customers
• Uphold our core values and ethics with every interaction
• Work safely and effectively as a teammate
• Be comfortable multitasking when assisting teammates at the counter and in the warehouse
• Know how to safely operate a forklift and other material handling equipment
• Be courteous, friendly and build relationships with customers and vendors

Job Duties and Responsibilities

• Follow all Health and Safety rules and legislation while performing job functions
• Load and unload trucks, truckloads of pipe 50’ in length, operate forklift and other material handling equipment
• Receiving duties include:
  1. Upon unloading vendor shipments or customer returns, obtain the packing slip and verify material received. Note any discrepancies or damaged material
  2. Print and verify the computer receiving documents and enter material received into the computer system
  3. Identify special order material and damaged material and store in proper location
  4. Note all shipping discrepancies on freight carrier’s Bill of Lading, initiate freight claims and forward paperwork to appropriate teammate

• Picking, packing, and shipping duties include:
  1. Pick material for customer orders, counting and comparing items to the shipping documentation
  2. Assemble material and pack appropriately for pick up or shipment to customer
  3. Complete documentation for any shipments being delivered via third party carrier or requiring Transportation of Dangerous Goods documentation

• Inform the Supervisor of any inventory discrepancies and damaged/defective material that would impact customer service levels
• Maintain warehouse cleanliness and safety by removing empty cartons, metal banding, pallets, and other debris
• Inform Warehouse Supervisor and/or Profit Centre Manager of any safety issues within the warehouse
• Communicate with Warehouse Supervisor on product organization in the warehouse
• Assist teammates in servicing customers at the counter
• Assist sales teammates in completing any customer requests about product packaging
• Perform other tasks as requested by the Profit Centre Manager