Eataly鈥檚 bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Manager assists with supervising and running the day-to-day operations of the QSR counters.
Reports directly to the QSR General Manager and Assistant General Manager and supervises the QSR staff of service leads, baristas and sales associates.
- Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly鈥檚 operations are running smoothly and high hospitality standards are met
- Collaborates closely with the QSR GM and AGM on certain aspects of management including administrative and financial duties
- Trains, motivates, mentors and organizes team members
- Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure that they adhere to specifications
- Monitors inventory, checks orders and distributes supplies as needed throughout the department
- Manages transactions and ensures accurate accounting
- Records shift notes and assists with administrative duties such as scheduling when needed
- Ensures department complies with all quality, health, safety and sanitation standards
- Documents, investigates and resolves employee and guest incidents
- Performs other duties as required or assigned