We are looking for an Applications Support Engineer (Level 3) to join the team.
We expect the Applications Support Engineer to:
- Work closely with Support, QA and Development teams for setting up, configuring and maintaining new and existing applications as part of the infrastructure,
- Deploy, install, configure and maintain sophisticated Trading/Finance and related software,
- Configure bare metal & Ńloud instances to host various types of applications,
- Work on the administration of UNIX/Linux OS ā installation, configuration and maintenance
- Administrate UNIX/Cloud infrastructure ā installation, configuration and maintenance,
- Deploy and configure cloud-based servers and networks provision servers and storage, configure firewalls, VPN, monitoring, etc.,
- Make key decisions for scalability, reliability and accessibility,
- Install and manage in-house developed and external well-known monitoring systems,
- Work with the GIT repositories,
- Implement automation activities in order to get rid of routines,
- Suggest improvements to the technical side of applications/environments as well as to the internal support processes in order to facilitate the maintenance of applications, monitoring of automated routine procedures and interaction between departments,
- Be proactive in identifying and troubleshooting problems in testing and production environments, (generating solutions and bug reports when required) and monitoring network and systems health and status, and continuously making improvements,
- Solve critical problems in applicationsā configuration and environments these applications reside on (multicast routing/latency issues/packet loss/etc.) and in Systems, platforms and data such as: unavailability/ outage/ inconsistency/ misconfiguration/ data delays/ etc.),
- Communicate with clients and partner companiesā engineers on technical subjects,
- Participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer issues,
- Guide and mentor Tier II engineers,
- Share knowledge within the team and across other teams.