Reporting to the Head of Commercial within our Chilled division. Working with some of the world's leading brands and manufacturers, plus a multitude of own-label producers and developing companies, the Commercial Manager is responsible for strategically developing the relationship and managing profitability of Culina logistics key accounts.
Working hours: Monday to Friday, 40 hour week.
Some travel at time will be required to other sites within the network or customer visits.
Key Duties of a Commercial Manager:
- Managing the commercial relationship and development of specific clients within the Culina Logistics network, in order to retain existing portfolio together with attracting and building on these relationships in order to maximise the supply chain standing.
- Work with the site General Managers, to conduct an annual appraisal of all clients within the network and jointly make recommendations to the Board.
- Coordinate and chair review meetings with existing clients, ensuring strong relationships are built and sustained with the Culina Logistics Operational teams.
- Develop the communication channels with existing clients, to ensure that queries are dealt with, by the right teams, in a timely and accurate manner.
- Support the Commercial Director in contract negotiations ensuring that both the Operational needs and costs are met and the Client needs and expectations are supported.
- Develop and agree Joint Business Plans with customers drive activity and monitor performance on an on-going basis.
- Work closely with internal teams in Marketing, Finance, Operations and HR to agree and implement account strategies.
- High levels of commercial awareness and an eagle eye to spot & exploit commercial opportunities and ‘lock the customer’ into Culina.
- Ensure the delivery of the financial KPIs in relation to volume, sales, profit through a joint company and client business plan and collaborative forecasting.