We are currently seeking an Administrator to join our team at our Markham Vale site on a full time permanent basis!
Working hours: Monday-Friday, 9am-5pm.
Salary: £24,736 per annum.
As an Administrator you will be responsible for providing support and creation of accurate data with the ability to work to deadlines and contribute to the overall success of the site.
Job responsibilities of an Administrator include:
- Dealing with all internal and external Customer’s enquiries in a timely and professional manner.
- Customer POD’s – To provide proof of customer deliveries, checking for discrepancies and compiling reports to chase outstanding POD’s.
- Provide daily delivery status orders reports to both internal and external holders.
- Handling customer's enquiries/queries/order updates via telephone and email.
- Data Input – to update and maintain customer databases ensuring accurate records and data are kept up to date.
- Manage DPD portal for parcel e-commerce orders, answering queries from the customer on deliveries.
- Managing inbound stock orders with the client and freight forwarder.
- Liaising extensively with clients and building successful long term business relationships.
- Assist with note taking duties - It may be necessary to take witness statements, you will be asked to support in the note taking process.
- Other duties as reasonably required.