The Control Management Consultant will join a financial services client and support them within a client's team on marketing activities, advising marketing partners on how to balance business growth objectives while maintaining a robust control environment.
This role sits within a marketing services organization and is part of a team of operational risk professionals supporting end-to-end marketing communications. The team manages enterprise-mandated requirements related to operational risk frameworks, marketing governance processes, and audit readiness, and owns the comprehensive assessment of marketing and related supporting processes.
This individual will support first line of defense operational risk activities for consumer marketing initiatives. The role involves close partnership with teams responsible for customer acquisition across multiple channels, including email, paid search, media, phone, web, organic search, digital, and direct mail.
The Details:
Key Responsibilities:
Partner with a team of control management professionals to manage end-to-end compliance processes, collaborating with stakeholders across Marketing, Compliance, Operational Risk, Digital, and Control Management functions
Support large-scale operational risk programs
Enhance and optimize key controls and control functions
Evaluate the effectiveness of key controls and operational processes through testing and risk assessments
Conduct risk assessments for new initiatives and capabilities
Monitor, manage, and remediate control deficiencies