Our client, a global leader in financial services and commercial card solutions, is seeking a Card Operations Specialist to provide hands-on operational support to a commercial card implementation team. This role is focused on non–customer-facing execution work, including data updates, transaction checks, reporting support, and manual processing tasks.
The ideal candidate is a detail-oriented operations professional who is comfortable following documented procedures, working independently in Excel and internal systems, and supporting high-volume, process-driven workstreams.
The Details:
- Location: Remote within the U.S.
- Duration: Approximately a 3-month consulting role with the likelihood of extension or conversion to hire (must be able to work on Blend’s W2 without sponsorship)
- Benefits: We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Pretax Commuter Benefits, and an incredibly supportive team cheering you on!
What you’ll do:
- Perform virtual card reporting and basic transaction investigations to confirm successful processing.
- Execute manual updates to account records (e.g., expiration date maintenance) on a recurring basis.
- Process and track payment requests and operational tickets.
- Upload and validate customer data from spreadsheets into internal card processing systems.
- Support customer onboarding workflows for virtual card, standalone card, and small business portfolios.
- Provide general operational support to the implementation team, helping resolve day-to-day processing needs.
- Follow documented procedures and job aids to complete assigned tasks accurately and efficiently.
- Perform high-volume data entry and quality checks in legacy systems.
- Assist with ad hoc operational requests and “fire drill” support as needed.
- Maintain strong data accuracy and documentation discipline across all activities.