We are seeking an enthusiastic and experienced Kids Club Manager to join our team in Phu Quoc, Vietnam. As the Kids Club Manager, you will be responsible for overseeing the daily operations of our children's recreational facility, ensuring a safe, fun, and educational environment for our young guests.
- Lead and supervise a team of childcare professionals, fostering a positive and collaborative work environment
- Develop and implement engaging, age-appropriate activities and programs for children aged 6 weeks to {AGE} years
- Ensure strict adherence to all health, safety, and child protection protocols
- Manage the Kids Club budget, including purchasing supplies and equipment
- Maintain accurate records, including attendance, emergency contact information, and incident reports
- Provide exceptional customer service to parents and children, addressing inquiries and concerns promptly and professionally
- Collaborate with other departments to create integrated family-friendly experiences and promotions
- Conduct regular staff training sessions to enhance skills and maintain high-quality service standards
- Monitor and evaluate the effectiveness of programs, making improvements as necessary
- Ensure the Kids Club area is clean, organized, and well-maintained at all times