We are seeking an experienced and innovative E-Commerce Manager to join our team in Phu Quoc, Vietnam. The successful candidate will be responsible for overseeing and optimising our e-commerce operations, driving growth, and enhancing our online presence in the Vietnamese market.
- Develop and implement comprehensive e-commerce strategies to drive sales and improve customer experience
- Manage and optimise the company's e-commerce platforms, ensuring smooth operations and continuous improvement
- Analyse market trends, consumer behaviour, and competitor activities to inform strategic decisions
- Collaborate with cross-functional teams to create and execute digital marketing campaigns that drive traffic and conversions
- Oversee inventory management, working closely with supply chain and logistics teams to ensure product availability and timely fulfilment
- Monitor and analyse key performance indicators (KPIs) to identify areas for improvement and implement data-driven solutions
- Lead and mentor a team of e-commerce professionals, fostering a culture of innovation and excellence
- Stay abreast of emerging e-commerce technologies and trends, recommending and implementing new solutions as appropriate
- Manage relationships with key partners, vendors, and service providers to ensure optimal performance and value
- Ensure compliance with relevant e-commerce regulations and best practices in the Vietnamese market