Job Purpose
This position is responsible for the management of Sales & Distribution Department activities including its planning and execution in line with the annual hotel strategy and business plan with the main target to achieve/exceed the target.
Primary Responsibilities
Sales Management
- Responsible to handle sales management and activities in Jakarta area, Indonesia.
- Achieve daily targeted number of sales calls with effectiveness
- Develop business leads update for the Hotel on timely basis
- Prepare monthly list of accounts to penetrate for the following month
- Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
- Prepare monthly action plan to maximize the production of main market segment
- Perform monthly review account profile on room nights production with their average rate and catering business productions
- Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
- Fully responsible of accounts under his/her management; including business production, updating profile and contracting or renewing contracts
- Update management on VIP arrivals, meet and greet accordingly
- Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
- Conduct negotiations to achieve the best profit and rates for the Hotel
- Attend hotel clients and local community business events to network and maintain high visibility
- Update Director of Sales & Distribution on market trends and business leads
Team Management
- Interview, select and recruit direct reports when necessary
- Identify and develop team members with potential
- Conduct performance review with the team
- Constantly monitor team members’ appearance, attitude and degree of professionalism
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business