We are seeking a friendly and efficient Bell person to join our team at a prestigious hotel in Phu Quoc, Vietnam. As a Bell person, you will play a crucial role in ensuring our guests have a positive and memorable experience from the moment they arrive until their departure.
- Welcome guests and assist with their luggage upon arrival and departure
- Provide timely and organised luggage delivery service to guest rooms
- Orient guests on room facilities to enhance their comfort and experience
- Respond promptly to guest requests and inquiries
- Collaborate with the doorman and front desk staff to ensure smooth arrivals and departures
- Maintain a presence in the lobby area to offer assistance to guests as needed
- Assist with group luggage logistics for conferences and events
- Perform manual wake-up calls for guests during night shifts when required
- Ensure timely delivery of amenities to guest rooms
- Maintain a clean and organised lobby and luggage storage area
- Adhere to the hotel's grooming standards at all times