We are seeking an experienced and creative Holiday Assistant Planner Agent to join our organisation in the beautiful island of Phu Quoc, Vietnam. In this pivotal role, you will oversee a team of holiday planning assistants to create unforgettable experiences for our discerning clientele.
- Oversee and manage a team of holiday planning assistants, providing guidance, support, and mentorship
- Develop and implement innovative holiday packages and experiences tailored to client preferences and budgets
- Collaborate with local vendors, attractions, and service providers to curate unique and exclusive offerings
- Ensure exceptional customer service standards are maintained throughout the planning and execution process
- Manage budgets and financial aspects of holiday planning operations
- Analyse market trends and customer feedback to continuously improve our holiday planning services
- Resolve complex customer issues and handle high-profile client requests
- Develop and maintain relationships with key stakeholders in the tourism industry
- Implement and oversee quality control measures to ensure consistent delivery of high-quality holiday experiences
- Stay informed about local events, attractions, and cultural activities in Phu Quoc and surrounding areas