We are seeking an experienced and detail-oriented Housekeeping Supervisor to join our team in Phu Quoc, Vietnam. As a Housekeeping Supervisor, you will play a crucial role in ensuring the highest standards of cleanliness and guest satisfaction in our establishment.
- Oversee and coordinate the daily operations of the housekeeping department
- Allocate duties and create work schedules for room attendants and other housekeeping staff
- Conduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness standards
- Train and mentor new housekeeping staff members
- Manage inventory of cleaning supplies and equipment
- Implement and maintain health and safety procedures
- Respond promptly to guest requests and concerns
- Collaborate with other departments to ensure smooth hotel operations
- Monitor and evaluate staff performance, providing feedback and support as needed
- Assist in developing and implementing housekeeping policies and procedures
- Ensure proper handling of lost and found items
- Participate in regular management meetings to discuss departmental performance and improvements