We are seeking a highly organised and detail-oriented Public Area Supervisor to join our team in the beautiful island of Phu Quoc, Vietnam. As a key member of our housekeeping department, you will be responsible for ensuring the cleanliness, maintenance, and overall presentation of all public areas within our hotel, creating a welcoming environment for our guests.
- Oversee and coordinate the cleaning and maintenance of all public areas, including lobbies, corridors, lifts, and recreational facilities
- Conduct regular inspections of public areas to ensure compliance with cleanliness standards and hotel policies
- Train and mentor public area attendants, providing guidance on proper cleaning techniques and guest interaction
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels at all times
- Collaborate with other departments to address any maintenance issues or special cleaning requirements
- Participate in daily briefings and department meetings to stay informed of hotel events and guest needs
- Respond promptly to guest requests and concerns related to public areas
- Implement and maintain health and safety protocols in all public spaces
- Prepare and maintain accurate records of cleaning schedules, inspections, and incident reports
- Assist in developing and improving standard operating procedures for public area maintenance
- Support the Executive Housekeeper in achieving departmental goals and maintaining high standards of cleanliness