We are seeking a detail-oriented and efficient Laundry Supervisor to join our team in Phu Quoc, Vietnam. The successful candidate will be responsible for overseeing the daily operations of our hotel's laundry department, ensuring high standards of cleanliness and service quality.
- Supervise and coordinate laundry operations, ensuring adherence to hotel standards and procedures
- Manage and maintain laundry equipment, ensuring proper set-up, maintenance, and adherence to operating instructions
- Oversee the correct and economical use of laundry chemicals, ensuring proper storage and compliance with environmental procedures
- Maintain appropriate linen and laundry par stocks
- Train and supervise laundry staff on proper textile care and handling techniques
- Conduct regular quality checks on linens and uniforms, recommending replacements when necessary
- Ensure efficient linen distribution to hotel floors and outlets
- Manage the proper handling and distribution of guest, manager, and employee uniforms
- Prepare and maintain accurate records of chemical consumption and monthly productivity reports
- Collaborate with other departments to ensure smooth hotel operations
- Handle guest complaints professionally and efficiently
- Conduct daily briefings with the laundry team to review tasks and activities
- Participate in staff training, development, and motivation initiatives
- Ensure compliance with health and safety regulations in the laundry area