Are you a passionate leader who thrives on creating unforgettable events and inspiring large teams? We’re looking for a Director, Banquets to take charge of our banquet operations, leading a talented team of 200 colleagues to deliver flawless service that leaves a lasting impression on every guest.
What You’ll Do:
- Shape a Service Culture: Build and nurture a team of specialists dedicated to delivering engaging, memorable banquet experiences that align with our brand’s commitment to excellence.
- Lead with Vision & Impact: Plan strategically, communicate clearly, and ensure ongoing training to maintain the highest standards in service and operations.
- Empower Your Team: Assign meaningful roles and hold your managers and staff accountable — fostering ownership and pride in their work.
- Deliver Consistent Excellence: Ensure every guest interaction meets or exceeds hotel and Food & Beverage standards, always reflecting our core values of Respect, Integrity, Teamwork, and Empowerment.
- Drive Communication: Lead monthly meetings and daily briefings to keep your team informed, aligned, and motivated.
- Own the Details: Oversee all event logistics, from room setups to equipment maintenance, guaranteeing every detail is flawless and timely.
- Engage with Clients: Meet with key clients and special guests, including those from JD Power, to ensure their unique needs are met with care and professionalism.
- Manage Resources Wisely: Oversee labor forecasting and scheduling to optimize efficiency while managing capital improvements in your department.
- Develop Future Leaders: Use tools like LEAD to cultivate a pipeline of talented managers ready to step up through succession planning.
- Champion Our Meeting Planners: Collaborate closely to exceed meeting planner goals and deliver exceptional event experiences.