Ensure prompt and courteous service is extended to both internal and external customers
Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
Establish new or manage existing Sales Leisure and Entertainment accounts as defined by the hotel
Build strong and productive relationships within the Luxury Consortia he hotel is a partner to such as Virtuoso, Signature Travel Network, American Express Fine Hotels and Resorts and Internova Select.
Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
Travel and attendance at tradeshows and in roadshows with the goal of securing more business and revenues for the hotel and building and strengthening relationships.
Maintain international accounts, contact, activity and business details within the appropriate software applications
Work closely with Reservation, Guest Services and Front Office teams to ensure all details of the guest preferences were delivered