Must have a working knowledge of the F&B Service & Front Office operations to include the F&B, front desk, reception/cashiering procedures and reservations.
Must have strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive.
Attend and directs daily front office operations and as a one of the team.
Performs any other duties as directed by the Director - Guest Services.
Assist Director - Guest Services to improve the Guest Service Department.
Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel.